Cookies & Privacy Policy

Who We Are

exchangebtc.io is a Bitcoin-focused exchange utility website intended for an international audience using English-language content.

For privacy-related questions, contact:

Information We Collect

We may collect limited information in the following categories.

1. Information You Provide Voluntarily

If you contact us by email, we may receive:

• your email address
• your name or identifier, if included
• the contents of your message
• attachments or screenshots you send to us

We use this information only to respond to your inquiry, investigate issues, or maintain records of communication.

2. Technical and Usage Data

When you browse exchangebtc.io, certain technical data may be collected automatically, such as:

• IP address
• browser type and version
• device type
• operating system
• referring pages
• visited pages
• date and time of visit
• approximate geolocation based on IP
• on-site interaction data

This data helps us maintain website security, monitor performance, and understand how users interact with our content.

3. Cookies and Similar Technologies

We may use cookies or similar technologies to:

• remember basic user preferences
• analyze traffic and page performance
• improve website usability
• support security and fraud prevention

Cookies are small text files stored on your device by your browser.

Types of Cookies We May Use

Essential Cookies

These cookies are necessary for the core operation of the website, such as security, session stability, and basic functionality.

Analytics Cookies

These cookies help us understand how visitors use the website, including page visits, navigation patterns, and engagement metrics. This allows us to improve content and structure.

Preference Cookies

These cookies may store non-sensitive settings such as language or interface preferences where applicable.

Managing Cookies

Most browsers allow you to control cookies through browser settings. You can usually:

• delete existing cookies
• block future cookies
• receive alerts before cookies are placed

Please note that disabling some cookies may affect website functionality or performance.

How We Use Personal Data

We may use collected information to:

• operate and maintain the website
• respond to user inquiries
• improve content quality and page relevance
• monitor website usage and performance
• detect abuse, fraud, or technical issues
• comply with legal obligations where applicable

We do not sell your personal data.

Legal Bases for Processing

Where data protection laws such as the GDPR apply, we may process personal data on one or more of the following bases:

• your consent
• our legitimate interests in operating and improving the website
• compliance with legal obligations
• establishment, exercise, or defense of legal claims

Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including:

• responding to communications
• maintaining security logs
• resolving disputes
• meeting legal or compliance requirements

Retention periods may vary depending on the type of data and the reason it was collected.

Data Sharing

We may share limited data with trusted service providers where necessary to operate the website, such as:

• hosting providers
• analytics providers
• security or anti-abuse services
• email service providers

We may also disclose information if required by law, regulation, court order, or lawful request by public authorities.

International Data Transfers

Because exchangebtc.io is accessible internationally, data may be processed in countries other than your own. Where required, we take reasonable steps to ensure that such processing is subject to appropriate safeguards.

Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to:

• request access to your personal data
• request correction of inaccurate information
• request deletion of personal data
• object to certain processing
• request restriction of processing
• request data portability where applicable
• withdraw consent where processing is based on consent
• lodge a complaint with a relevant supervisory authority

To exercise a privacy-related right, contact us at [email protected].

We may need to verify your identity before processing certain requests.

Third-Party Links

exchangebtc.io may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party sites. You should review their policies separately before using their services.

Data Security

We use reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, or alteration. However, no internet transmission or storage system can be guaranteed completely secure.

Children’s Privacy

exchangebtc.io is not intended for children. We do not knowingly collect personal data from individuals who are under the age required by applicable law to use such services independently. If you believe a child has provided personal data, please contact us.

Policy Updates

We may update this Cookies & Privacy Policy from time to time to reflect changes in our website, legal requirements, or operational practices. The updated version will be posted on this page with the latest effective date.

Contact

For privacy or cookie-related questions, requests, or complaints, contact: